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Medeliva

We’re here to help you

Have questions about the Medeliva app, need help with an order, or want to register your pharmacy or delivery fleet? Reach out to our team we are here to support you every step of the way.

Patient & App Support

Need assistance with prescription orders, smart reminders, or your account?

24 Beak Street, UK

Operating Hours: Monday – Friday: 9:00 AM – 6:00 PM (GMT)

@medeliva.app

Live Chat via App

FAQ

questions

Got Questions? We’ve Got Answers

4.9/5

we are here for you 24/7

Our general support team responds within 24 hours. For active order issues inside the app, live chat is available 24/7.

Business registrations are usually reviewed and approved by administrators within 1 to 2 business days after document verification.

We partner exclusively with licensed local pharmacies and accredited healthcare suppliers. Every medication and wellness product is verified against regulatory standards, sealed in tamper-evident packaging, and temperature controlled during transit to ensure complete safety upon delivery.

Once your application is authorized via our registration dashboard, you will get access to the Medeliva Master Admin panel. You can bulk upload inventory via CSV or connect directly through our custom API endpoints.